DibaPule Immigration Advisory (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).
Information We Collect
We may collect the following types of personal information:
- Full names, contact details, and identification numbers
- Email addresses, phone numbers, and physical addresses
- Copies of personal documents (e.g., passports, visas, birth certificates)
- Information related to your immigration status and application
How We Collect Your Information
We collect your information when:
- You contact us via email, phone, or website forms
- You book or attend a consultation
- You submit documents or requests for services
- You visit or interact with our website
Why We Collect Your Information
We collect and use your personal information to:
- Provide immigration consultation and services
- Process visa and permit applications
- Communicate with you regarding your case
- Fulfil legal obligations as required by South African authorities
- Improve our services and client experience
How We Protect Your Information
We use secure systems, data encryption, and internal access controls to safeguard your information from unauthorised access, loss, or misuse. Only authorised staff members have access to your data.
Sharing of Personal Information
We may share your information with trusted third parties, such as:
- The Department of Home Affairs or other relevant authorities
- Our professional partners involved in your application (e.g., legal or translation services)
We do not sell or rent your personal information to anyone.
Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct or update your information
- Request deletion of your data (subject to legal or regulatory requirements)
- Withdraw consent at any time
To exercise your rights, please contact us at: info@dpadvisory.co.za
Cookies and Website Tracking
Our website may use cookies or analytics tools to improve your experience. You may choose to disable cookies through your browser settings.
Policy Updates
We may update this privacy policy from time to time. The latest version will always be available on our website.
